PRIVACY POLICY

Effective Date: January 2026

At Lumetrix Store, protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

We may collect:

Name
Billing address
Shipping address
Email address
Phone number
Payment information (processed securely by third-party payment providers)
Device information
Browser information
IP address
Website usage data

How We Use Your Information

We use your information to:

Process orders
Deliver purchased products
Provide customer support
Improve our products and website
Prevent fraud
Send order updates
Improve shopping experiences
Provide promotional offers (with your consent)

Cookies

Our website uses cookies to improve browsing experience, remember preferences, analyze website traffic, and personalize shopping experiences.

Third-Party Services

We may use trusted third-party providers including payment processors, shipping companies, analytics providers, and email marketing services to operate our business.

Data Security

We implement industry-standard safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.

Your Rights

Depending on your location, you may request access to, correction of, or deletion of your personal information where applicable.

Understand how Ergoform collects, uses, and protects your personal information. Learn about our data practices, cookies, third-party services, and your privacy rights.